REFUND POLICY

Thank you for shopping with Aviation Hardware Co!

We strive to provide high-quality, made-to-order products tailored just for you. Due to the unique nature of our items, we have a specific return policy in place.

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We want you to love your new purchase! 

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Returns for Defective or Damaged Products

• Eligibility: We only accept returns for products that are defective or damaged upon arrival. If your item arrives in less than perfect condition, please contact us within 14 days of receiving your order.

• Proof Required: To initiate a return, please provide us with clear photos of the defect or damage, along with your order number and a brief description of the issue.

• Return Process: Once your claim is approved, we will provide you with instructions for returning the product. Please ensure that the item is securely packaged to prevent further damage during shipping.

• Refunds/Replacements: Upon receipt and inspection of the returned item, we will either issue a full refund or send you a replacement, depending on your preference and stock availability.

Non-Returnable Items

Please note that due to the custom nature of our products, we do not accept returns for any other reasons, including but not limited to:

• Change of mind

• Incorrect size or color selection

• Dislike of the design or style

Cancellation Policy

We appreciate your understanding of our cancellation policy, which is designed to ensure a smooth and efficient order processing experience.

Cancellation Policy

• No Cancellations Accepted: Once an order is placed, we are unable to accept cancellations. This is due to the automated nature of our print-on-demand processes, which begin immediately upon order confirmation.

• Order Modifications: If you need to make changes to your order (such as adjusting the size or color), please contact us as soon as possible. While we cannot cancel your order, we will do our best to accommodate modifications if your request is received before the printing process begins.

Contact Us

If you have any questions about our policies or need assistance regarding an order, please reach out to our customer service team at sales@aviationhardwareco.com. We’re here to help!

Thank you for your understanding and support of our small business!