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Privacy Policy

Effective Date: 10/01/2025

This Privacy Policy describes how Cactus & Palm, LLC dba Aviation Hardware Co. (“Aviation Hardware Co.,” “we,” “us,” or “our”) collects, uses, and protects the personal information of customers and visitors (“you,” “your”) who use our website and services.

By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We collect information from you when you interact with our website, make a purchase, or contact us. This includes:

a. Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

b. Automatically Collected Information

When you visit our website, certain information is automatically collected, such as:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and similar tracking technologies

c. Third-Party Information

If you use third-party logins or payment systems (such as PayPal, Apple Pay, or Shopify Pay), we may receive limited information necessary to complete your transaction.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and respond to inquiries

  • Improve our website, products, and customer experience

  • Send promotional emails or marketing (only if you’ve opted in)

  • Prevent fraud, enforce our Terms, and comply with legal obligations

3. How We Share Information

We value your privacy and do not sell your personal information.

We may share data with trusted third parties only as necessary to provide our services, including:

  • E-commerce and hosting platforms (e.g., Shopify)

  • Payment processors (e.g., PayPal, Apple Pay, Stripe)

  • Fulfillment partners (e.g., Printful or similar providers)

  • Shipping carriers

  • Email marketing services (only if you’ve opted in)

Each of these third parties has its own privacy practices and safeguards.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze website performance.
Cookies help remember your preferences, shopping cart contents, and login sessions.

You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.
Once data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute security of transmitted data.

7. International Data Transfers

As we serve customers worldwide, your information may be transferred and processed outside your country of residence, including in the United States.
By using our website, you consent to such transfers under applicable privacy laws.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data

  • Correct or update your information

  • Request deletion of your data (“right to be forgotten”)

  • Opt out of marketing communications

  • Withdraw consent where applicable

To exercise these rights, please contact us at [Insert Contact Email].

9. Email Communications and Marketing

If you sign up for our newsletter or marketing updates, you can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

10. Children’s Privacy

Our website and services are not directed toward children under 13.
We do not knowingly collect personal information from minors.
If we learn that we have unintentionally collected information from a child, we will promptly delete it.

11. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated effective date.
Your continued use of our site after any changes constitutes acceptance of those changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧sales@aviationhardwareco.com
📍 Cactus & Palm, LLC dba Aviation Hardware Co.
Arizona, United States

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