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Terms & Conditions

Effective Date: 10/01/2025

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Welcome to Cactus & Palm, LLC dba Aviation Hardware Co. (“Aviation Hardware Co.,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (“Services”). By accessing or purchasing from our site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Company Information

Cactus & Palm, LLC dba Aviation Hardware Co.
Based in Arizona, United States
Email: sales@aviationhardwareco.com
Website: www.aviationhardwareco.com

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use our site for lawful purposes only and not to violate any applicable laws or regulations.

3. Products and Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
We make every effort to display accurate colors and descriptions, but we cannot guarantee your device’s display will be accurate.

4. Pricing and Payments

Prices are listed in U.S. dollars (USD) unless otherwise stated. We accept PayPal, Apple Pay, credit cards, and debit cards through secure payment processors.
You agree to provide accurate billing and shipping information and authorize us to charge your chosen payment method for all purchases made.

All payments are subject to verification and acceptance by our payment partners.

5. Shipping and Delivery

We ship both domestically and internationally.
Shipping rates, delivery times, and carrier options are displayed at checkout.
Delays caused by customs, weather, or carriers are beyond our control, and we are not responsible for such delays.

6. Returns and Refunds

We want you to love your purchase. If you are not satisfied, please review the following:

  • Returns accepted within 14 days of delivery.

  • Items must be new, unworn, and unwashed, with tags attached.

  • No returns or refunds are available on personalized or custom-made items.

  • We do not offer exchanges at this time.

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds will be issued to the original payment method once the item is received and inspected.

7. Intellectual Property Rights

All original designs, graphics, logos, photographs, and content featured on this website are the exclusive property of Cactus & Palm, LLC dba Aviation Hardware Co. and are protected under U.S. and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission from us.

8. Use of Third-Party Services

Our store uses third-party platforms and applications such as Shopify, Printful, PayPal, and others to facilitate payment processing, order fulfillment, and logistics.
These third-party providers have their own terms and privacy policies that govern your interactions with them. We are not responsible for any damages arising from their use or performance.

9. Limitation of Liability

To the fullest extent permitted by law, Cactus & Palm, LLC and Aviation Hardware Co. shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our site, products, or services.

Our total liability for any claim arising from your use of our Services shall not exceed the total amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Cactus & Palm, LLC dba Aviation Hardware Co., its owners, employees, affiliates, and partners from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Arizona.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with the revised effective date.
Your continued use of our Services after any updates constitutes acceptance of those changes.

13. Contact Us

For questions regarding these Terms or your order, please contact us at:
📧 sales@aviationhardwareco.com
📍 Cactus & Palm, LLC dba Aviation Hardware Co.
Arizona, United States

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